DocVilla FAQ

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Frequently Asked Questions

We've compiled a list of answers to common questions.

DocVilla is much more than an EMR. DocVilla is a complete health technology platform with integrated telemedicine, medical billing, medical practice management, medical inventory management, eRx, Electronic Prescribing of Controlled Substances, Fullscript integration, eFax, patient portal capabilities.

This is a known issue with Google Chrome

To enable notifications, execute the following :-

  1. Go to Mac Settings
  2. Select Notifications
  3. Find Google Chrome
  4. Enable on “Allow Notifications form Google Chrome”

Yes, DocVilla can be customized for your practice needs. Contact us to understand how we have helped other practices.

If you are getting error

“Based on a period of inactivity, you have been automatically logged-out of your account. To resume prescribing, re-enter the website address. It is recommended that this address is added to your browser Favorites list.”

Many Google Chrome users have encountered issues. This issue appears tied to a security update in the latest Chrome build. This update, by default, is blocking the cookies used to maintain session information. This results in the user receiving a “logged out” message upon launch.

However, this does not seem to be impacting all Chrome users, and we have identified a configuration option that seems to be causing the problem.

To correct this issue, change the Chrome Flag: Cookies without SameSite must be secure to Disabled.

  1. Open Chrome
  2. In the browser search bar, type “chrome://flags”
  3. In the Search flags field, type, “cookies without”
  4. Select Disabled from the dropdown options.
  5. Select Relaunch at the bottom of the window.

Must Read: Snapshots Document



People often ask, Is DocVilla a scheduling platform? Is DocVilla a Telemedicine platform (buzz word)? Is DocVilla an EMR? DocVilla is a Health Technology platform which is transforming interaction between the patients and the doctors. This interaction can be both through video and in-person appointments. DocVilla is the only platform that has all the capabilities which any practice would need. Further, it is fully customizable and can be tailored according to a practice needs.

Contact us for a FREE no obligation demo to see how DocVilla can help your organization.